Update on Boil Water Notice
Acknowledgement from TCEQ
We have received formal acknowledgement from the Texas Commission on Environmental Quality (TCEQ) following our self-reporting of the Boil Water Notice. TCEQ reviewed our actions and confirmed that all protocols have been properly followed and all steps taken to this point are appropriate.
Next Steps in Lifting the Boil Water Notice
The following steps will be taken to ensure the water is safe for consumption and to lift the Boil Water Notice:
· Water samples will be collected from flush valves throughout the system.
· These samples will be submitted for laboratory testing.
· Sample collection and submission are scheduled for tomorrow.
· Lab results are expected to be available the following day.
· This testing will confirm whether it is safe to rescind the Boil Water Notice.
We anticipate being able to safely lift the Boil Water Notice by Wednesday morning, pending favorable test results. A notification will be published immediately once we receive the all-clear.
Investigation into the Cause
Further investigation has identified that the transition from main power to generator power disrupted the activation of the well pump. Additionally, there was a failure of the low-level alarm for the storage tanks. The alarm failure was the direct cause for initiating the Boil Water Notice. Had the alarm system functioned correctly, we would not have experienced low water pressure and could have taken preventive measures to avoid the situation.
Acknowledgements
We would like to thank Ruben Servin and Dave Groome for their prompt response and effective troubleshooting during this incident.
