City Hall - New Phone System
10/27/2025
We have implemented a new phone system. We are trying to be more efficient and save some money at the same time. The main number is still (903) 876-3763. You will be greeted with a recording to direct you to the correct person.
During regular business hours this will be the standard greeting.
You have reached Berryville City Hall. Please listen to our options. If you know your party's extension you may dial it at any time.
For water bills - Press 1
To report a leak – Press 2
To report a road hazard, pothole or tree down - Press 3
To speak with the mayor – Press 4
For all other questions – Press 5
For after hours and holidays
Thank you for calling City of Berryville. Our offices are closed right now. If this is a medical or fire emergency, please hang up and dial 911.
If this is a water emergency or tree down causing a road or safety hazard, please press 1 to be connected to facilities management.
Otherwise, please call us back during regular business hours or press 0 to leave us a message.
There is no longer a separate after hours number. The new system will direct your call to the appropriate person.